Support, accessibility and complaints.
Email hello@dliwise.com and a person will answer. We aim to reply within one working day.
Something looks wrong in an answer
Tell us which matter and which answer. Every generated output is recorded with its model, prompt and sources, so we can check exactly what happened and correct it.
Accessibility
We build to WCAG 2.2 AA as a target, including keyboard use, contrast and screen readers. If something blocks you, tell us and we will treat it as a defect, not a request.
Complaints about DlíWise
Email us with what happened and what you want resolved. If you are not satisfied, we will tell you your options rather than close the conversation.
Complaints about a solicitor
A solicitor you engage is regulated independently of DlíWise. Their complaints procedure applies, and the Legal Services Regulatory Authority oversees solicitors in Ireland.