Insurance claims and complaints
A declined claim, a delayed decision, or a final response letter you do not understand.
DlíWise helps you understand your situation, get your facts and documents in order, and take the next practical step — in Ireland, with the source and date shown.
What DlíWise does here
- Explain what a policy document or decision letter appears to say
- Build a dated chronology of the claim and every communication
- Show you the complaint route and the official body that handles it
- Draft a structured complaint with your evidence indexed
What it will not do
- Tell you the insurer is wrong before the facts and wording are checked
- Deal with the insurer or the ombudsman for you
- Value or negotiate your claim
Guides for this topic are being written and
reviewed. We publish a guide only when a named Irish legal professional has reviewed it
and it carries its sources and effective date. Nothing on this page tells you what the law says.